Earlier this week, we told you that hackers had infiltrated Citibank’s security system and gained the sensitive account information of more than 200,000 of their customers. What we didn’t know then was that Citigroup officials had discovered the security breach three weeks earlier and failed to notify their customers.
With recent news that Sony's Playstation network has been hacked, the video gaming system's 77 million users are now worrying that their personal information—including credit card details—may have been stolen.
And the alarm goes right round the world - we hear from concerned gamer Perry Davis in Buffalo, New York and technology journalist and expert, Adrian Mars.
Americans have started buying again; this past December, they pulled out their credit cards, and charged their holiday gifts. There's currently $800 billion on credit cards. This may be good for the economy, but it is it good for your wallet?
Gone are the days of credit card recruiters on campus giving away stuffed animals to any first-year students willing to sign up for easy credit: New regulations on card issuers require any cardholder under 21 years old to have an adult co-signer on the card.
This month, the latest rules in the federal credit card overhaul come into effect. Credit card issuers, however, are already finding creative loopholes. Go check your mailbox: There's a good chance you have a letter from your credit card company or bank telling you about new rules and "improved" new features on your account. Some of those were actually mandated by Congress; others are workarounds to earn more money on new fees.
We want to help you find out what new fees and charges consumers have to watch out for now that the credit card overhaul is taking effect. Tell us what your card company is asking you to sign up for. Or how they are pitching their new features. Send us pictures of the letters even. Or, tell us any stories for paying too much or getting overcharged by a credit card company.
President Obama signed the CARD Act back in May 2009, but the new regulations on credit card issuers took until today to come into effect. The law was designed to protect consumers from many of the hidden fees, rate changes and small print traps that cost Americans $15 billion each year, but some aspects of the bill changed along the way. Now that it's here, how will it affect your monthly statements?
All this week we'll be taking a look at how fine print in the lives of consumers affects our ability to get out of debt. We kick off the series with Elizabeth Warren, chair of the Congressional Oversight Panel of the TARP. Warren discusses her role with TARP, a proposed Consumer Financial Protection Agency and how the American middle class has been slowly buried under more and more fine print.
Last week, we looked at how some banks were canceling consumer credit cards without warning and how consumers could avoid it by using their cards more. That discussion sparked a debate about whether people can get by without credit cards at all. We speak to two people who are doing just that: Joel Westendorf of Los Angeles; and Andrea Hermitt of Atlanta. Takeaway contributor Beth Kobliner lays out some of the logistical benefits and drawbacks of life without plastic.
"There's a myth that you have to have a credit card to have a credit history, and that's not the case. If you're paying off a car loan regularly, or a student loan regularly, or a mortgage loan regularly, that is also building your credit history."
—Beth Kobliner, on the myth that credit cards are required to establish a credit score
Consumers are reporting this week that Citibank recently closed some of its Shell-branded Mastercard accounts with only days' notice and no stated reason for the cards being canceled. We ask Adam Levin, chairman and co-founder of Credit.com and former director of the New Jersey Division of Consumer Affairs, how consumers can protect themselves from such practices, and what it says about banks that are closing accounts this way.
Americans paid off $21.6 billion in credit card debt and other consumer loans in July. That is the biggest decline in consumer debt since 1943, when the Federal Reserve started keeping track. The Takeaway's business contributor, Louise Story, a finance reporter for the New York Times, says the economy will fundamentally change if Americans take on a new attitude about spending money they don’t have.
The first phase of the "Credit Card Accountability, Responsibility, and Disclosure (CARD) Act of 2009" goes into effect this week. While some major provisions of the law won't kick in until next year, credit card companies have to make some immediate changes, including giving cardholders advance notice about interest rate hikes. Personal finance expert and The Takeaway's finance contributor Beth Kobliner joins us to help explain the new rules.