Finance: Banks Show Consumers Some Love

Friday, September 25, 2009

There's a small revolution in banking, and this time it's good for consumers. Led by Bank of America and Citigroup, an increasing number of banks are reducing or altogether eliminating the dreaded overdraft fee. (Can we get a heck yeah!?) What did consumers do to deserve such kindness? New York Times finance reporter Louise Story explains it all.


Louise Story

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