The botched Christmas Day terror attack was only the latest blow for an already-hurting airline industry. Before that, there was the recession, which brought smaller travel budgets for companies and American travelers. That was on top of the soaring price of fuel, which led some airline companies to charge extra to cover the gas bill… Add to the picture the swine flu outbreaks, pension costs and new airport safety measures and you can really wonder: is the airline industry reaching a breaking point?
With us today to answer this question is Robert Crandall, former CEO of American Airlines. He led the company for 18 years in the '80s and '90s.