Netflix Split Leaves Customers Angry

Tuesday, September 20, 2011

Weeks after enraging customers by announcing a price hike, Netflix has subscribers up in arms again. Netflix is splitting into two different companies, the DVD mail-rental company announced Sunday. Netflix will now predominantly be a film streaming service, while their offshoot Qwikster will handle mail-delivered DVDs.

Rebecca Greenfield, staff writer for The Atlantic Wire, says this signals the beginning the "new dark age of movie watching." 

Guests:

Rebecca Greenfield

Produced by:

David J Fazekas

Comments [3]

Angel from Miami, FL

I think the sales of Internet-connected HDTVs has given Netflix execs the courage (or stupidity) to create a streaming-only service. It could work because Apple and Roku require proprietary boxes to access their services. Meanwhile, the Netflix app is on every platform.

On the DVD side, lack of name recognition might weaken Qwikster's new business. Blockbuster can rule DVD rentals. And most of the country's Internet services are slow or expensive. The shiny disc is THE vehicle for our favourite flicks. The Internet still hasn't managed to rid us of brick and mortar stores.

Sep. 20 2011 11:30 AM
Asa from Manhattan

There will be a need for DVD delivery until there is high speed internet access all over the country. While it is hard for New Yorkers to imagine a place without blistering downloads there still exist places that depend on dial-up and where streaming is not an option.

Sep. 20 2011 08:48 AM
Kevin from Brooklyn, NY

I have been with Netflix from the start and I also continued to use them when I was in Germany for 9 years. At my house in Virginia, I do not have cable or internet due to it's remote location. I will continue to use Netflix (Qwikster) and the price changes never bothered me since I never use streaming video. There is nothing the matter with seperating them as they are two different services.

Sep. 20 2011 08:16 AM

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